Our Service

Maintenance & Support

Monthly retainers for bug fixes, security patches, feature tweaks, and on-call support — keep your platform healthy without hiring an in-house dev.

Software rots if you don't touch it. Dependencies go out of date, security patches accumulate, customers report edge-case bugs, and that "small tweak" the marketing team asked for keeps getting deferred. A maintenance retainer fixes all of it on autopilot.

Three tiers depending on how much your platform changes. All include same-day response to production-down incidents, monthly framework + dependency updates, and a transparent monthly report of everything we touched.

What's covered

  • Bug fixes & small feature tweaks (under 4 hours each)
  • Monthly security patches and framework upgrades
  • Database performance tuning and index audits
  • SSL renewal monitoring and DNS troubleshooting
  • Same-day response for production-down incidents
  • Quarterly review call to plan the next 3 months

Starter (10 hrs/mo), Growth (25 hrs/mo), and Scale (60 hrs/mo) tiers. No long-term lock-in — cancel anytime with 30 days notice.

What's Included

Everything you get with this service

Bug fixes & feature tweaks
Monthly security patches
Same-day incident response
Database performance tuning
Dependency & framework upgrades
Monthly transparent reporting
Our Process

How we deliver — every project, every time

01
Discovery & Scoping

We learn your business, define the must-haves, and produce a detailed proposal.

02
Design & Architecture

Wireframes, data models, API contracts — reviewed with you before a single line of code.

03
Build & Iterate

Weekly demo sprints. You see progress, give feedback, and we adjust quickly.

04
Launch & Support

Production deployment with training and ongoing maintenance plans available.

Ready to start your maintenance & support project?

Send us a brief — within 24 hours we'll come back with ideas, an estimated timeline, and a clear price.